Privacy Policy

Your privacy is important to us. This policy explains how Florida Electric & Solar collects, uses, and protects your personal information.

Last updated: January 1, 2025

Our Commitment to Your Privacy

At Florida Electric & Solar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services or providing us with your information, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

  • Personal Information: Name, email address, phone number, mailing address
  • Property Information: Address, roof details, energy usage data
  • Communication Records: Emails, phone calls, and chat conversations
  • Technical Data: IP address, browser type, device information
  • Usage Data: How you interact with our website and services

How We Use Your Information

  • Provide solar consultation and installation services
  • Generate custom solar system designs and quotes
  • Communicate about your project and provide customer support
  • Process payments and manage billing
  • Send important updates about your solar system
  • Improve our services and website functionality
  • Comply with legal and regulatory requirements

Information Sharing

  • Service Providers: Trusted partners who help deliver our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale
  • Consent: When you explicitly authorize us to share information
  • We never sell your personal information to third parties

Data Security

  • Industry-standard encryption for data transmission
  • Secure servers with regular security updates
  • Limited access to personal information on a need-to-know basis
  • Regular security audits and vulnerability assessments
  • Employee training on data protection best practices

Your Privacy Rights

Access & Correction

Request access to or correction of your personal information

Deletion

Request deletion of your personal information (subject to legal requirements)

Data Portability

Request a copy of your data in a portable format

Opt-Out

Unsubscribe from marketing communications at any time

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, remember your preferences, and provide personalized content.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Mail

Florida Electric & Solar
Privacy Officer
302 Knights Run Ave # 1150
Tampa, FL 33602